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    Tractor Supply Company

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    Customer Solutions - Tractor Supply Co.

    WE'RE ALWAYS HERE TO HELP

    HELP TOPICS & FAQ

    Tractor Supply Company Online Orders

    FAQs related to Online Orders.

    No, at this time we can not process mail in orders.
    Yes. Prices may vary between our website and local Tractor Supply stores due to varying conditions in different geographic markets and areas. For more information, view our Terms and Conditions
    No. You can check out as a guest user when purchasing orders online. However, we do recommend that you register so that you can easily check and track your order. Click here to become a registered user.
    You may be able to cancel an item or the entire order up to 59 minutes after you have placed it. Please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750. However, we cannot change or add anything to the order without attempting to cancel it first.

    TSC Subscription Program

    Tractor Supply's subscription order service lets you order items and have them automatically delivered as frequently as needed! Simply look for and click on items that are labeled "TSC Subscription Eligible", select "Subscribe" and choose the frequency, then add to cart and checkout as you would with a single order. You can adjust or cancel your TSC Subscription order at any time. As an added incentive TSC Subscription orders over $49 will receive free standard delivery on TSC Subscription eligible products.

    You must have a Tractor Supply online account and be signed in to place a subscription order

    Tractor Supply reserves the right to modify or discontinue the subscription program or program incentives at any time, at its discretion, and modifications are effective upon being posted to this site. You are responsible for periodically reviewing the service description to ensure that you are aware of any changes made to it.

    Subscription lets you schedule regular deliveries of items to be shipped or picked up at the store of your choice and at your selected frequency, so you always have your essentials. Sign in or create an account to shop for eligible subscription products, view frequency options and to start a subscription.
    Eligible subscription items can be found by selecting “TSC Subscription Options” on the top left-hand side of product listing pages and will have subscription options located at the top of a products detail page.
    There are many subscription options so you can select the timing that works best for you. You will be prompted to select an option as you set up your subscription.
    Yes, your order frequency can be changed under My Account > My Profile > My Subscriptions. You can change your order date up to 24 hours before your next scheduled order.
    Yes, subscription orders will count the same as regular orders toward Neighbor's Club rewards.
    Yes, the current price available at the time your order is shipped or when the order is prepared for pickup will be applied.
    Yes, you will need to cancel the original subscription and then create a new order. You can do so by going to My Account > My Profile > My Subscriptions.
    Go to My Account > My Profile > My Subscriptions to make any address changes.
    First, check to see if your method of payment needs to be updated under My Account > My Profile > My Subscriptions. If the issue remains, please contact customer solutions for assistance.
    You can change, delay, or cancel your subscription order under My Account > My Profile > My Subscriptions.
    Yes. The 5% discount automatically applies to all TSC delivery subscriptions. However, Buy Online Pickup in Store subscription orders are not eligible for the 5% discount.
    Yes, bulk discount pricing will apply to qualified subscription orders.

    Tractor Supply Company Delivery Options

    Tractor Supply Co. offers various delivery options to deliver your purchase to your home or business. Availability and prices will vary based on location, quantity and item size.

    Standard Delivery

    • Parcel items delivered to your designated delivery location (porch, mailbox, etc...)
    • Oversize items delivered curbside to your residence or business.
    • Additional fees or services may apply to your ordered item - the delivery company will contact you with any additional available service or scheduling information.

    Same Day Delivery – Now Available From All Stores

    • Eligible Items ordered before 2:00 p.m. local time and within 25 miles of the store will be delivered the same day as the order is placed.
    • Eligible Items ordered after 2:00 p.m. local time or more than 25 miles from the store will be delivered the following day after the order is placed.
    • Eligible items may be scheduled for delivery on the day that is suitable for you.
    • Same Day delivery availability can vary based on quantity, size and inventory. The most accurate information regarding availability is available after "Same Day Delivery" is selected and item is added to cart.
    As you browse products, you will see same day delivery available for eligible items on the product page and shopping cart. Then simply click on the delivery options on the product page or shopping cart to choose the best option. Once your order is placed we will have the product delivered directly to your address.
    Same day delivery is eligible for many different items depending on your shipping address. Check the product page to see what delivery options are available in your area!
    If an item is eligible for same day delivery, order must be placed by 2:00 p.m. local time in order to have guaranteed delivery by the same day.
    No problem! Check the box “Item(s) may be delivered and left unattended if I am not home at time of delivery.” in the shopping cart and we will leave the package at your address.
    Once your order is placed, you will need to contact TSC Customer Solutions to make changes to your delivery date. Please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    Before accepting delivery, inspect the merchandise for any damage. If your item arrives damaged and you do not want it, please refuse delivery and notate damage on the delivery receipt. In the event your purchase is damaged, contact Customer Support at 877-718-6750.

    Buy Online Pick Up In Store and Curbside Pickup

    Buy Online Pick Up In Store and Curbside Pickup Frequently Asked Questions .

    Buy Online Pick Up in Store allows you to buy items online and then conveniently pick them up - usually within one hour - at a Tractor Supply store. You avoid shipping and online delivery charges for items designated as “Pickup In Store (free)” on the website.

    Curbside Pickup is now available for all stores and all items that are designated as “Pickup In Store (free)” on the website.

    This program is slightly different than our “ship to store” option, in which items are shipped to a specified store location for pick up at a later date. Delivery charges will apply for all “oversize” items using "Ship To Store".

    These are the steps for “Buy Online Pick Up In Store”

    • While shopping online, select "Pickup In Store today (free)" for eligible items.
    • Select the store where you would like to pick up your items.
    • Place your order and wait to receive a "Ready for Pick Up” e-mail or text message. This is a separate e-mail from your order confirmation, and is the notification that the order is actually ready for pick up.
    • Bring your “Ready for Pick Up email” and order number to the store. Look for the Store Pick Up location, usually at our “Customer Service” desk in the middle of the store or ask an associate for assistance. If you wish to pick up curbside, call the store directly when you arrive, and we will bring your order to you!
    • We'll hold your items at the store for 2 days. If you don't make it in by then, we'll cancel the order and you will not be charged for the item(s).
    Buy Online Pick Up In Store is available in all stores. Look for the “Pickup In Store today(free)” option on the product page.
    You can pick up your order yourself or you can designate another person to pick up your order by entering their contact information on the delivery page during checkout.
    Please bring the “ready for pick up” email to help expedite the pickup.

    Please note some items may have age restrictions. Please ensure your designated Pick Up person is old enough to pick up these items that have age restrictions.
    This will depend on the item you are ordering, but please make sure your vehicle is large enough to fit your purchase for transport. Don’t forget to bring tie-downs or bungie cords to secure your larger items!

    For your safety Tractor Supply Company is happy to load your merchandise; however you are responsible for securing your loaded product. As with your smaller items, large or bulk items will still require you to go into the store.
    Look for “Pickup In Store today (free)” on the product pages for items that are available to be bought online and picked up in the store.

    If the item is not available to be picked up at the store, check to see if it is eligible to ship to your favorite Tractor Supply store.
    Yes! You can add “Buy Online Pick Up in Store” items to your online order and have other items in the same order shipped to your home or shipped to your favorite Tractor Supply store.

    You can even have multiple pick up locations within the same order!
    You will receive an email or text indicating that your order is ready for pick up. You can pick up the item as soon as you receive the email. NOTE: This is a separate e-mail from your order confirmation.

    Once you have received the email or text letting you know the order is ready to be picked up, you can go to the store anytime during normal store hours. Please check the store hours on our website.
    Look for “Buy Online Pick Up Here” signs in the store, or ask a Tractor Supply store team member for assistance.
    After receiving your "Ready for Pickup" notification, go to the store and call the store when you arrive. We'll bring your items to you!
    We will gladly hold your items until close of business two days after order is ready. If items are not picked up by then, we will cancel the order and return the items to inventory. Your credit card will not be charged for those items not picked up. If your order was paid for with a gift card, we'll send an eGift Card to the email address associated with the order. To change or cancel a Pickup In Store order, call our Customer Solutions Center at 1-877-718-6750.
    Please take your Store Pick Up item return back to the store.

    Tractor Supply Company Shipping

    FAQs related to Shipping.

    At this time, TractorSupply.com does not ship online orders to Alaska, Hawaii or Canada. For more information, view our Terms and Conditions.
    No, at this time we are unable to ship online orders to APO/FBO addresses.
    No, at this time we are unable to ship online orders to a P.O Box.
    Our shipping costs are based on the actual weight, dimensions and destination of your order. We use shipping tables provided by our parcel and over-the-road common freight carrier partners to calculate the shipping costs charged to your order. Your order will be shipped from one of our online fulfillment warehouse locations or any of our vendor partner locations. The final shipping cost is calculated during the checkout process, once the shipping destination is entered.
    No, at this time local TSC stores are not able to ship directly to a customer's address.
    Most of our packages are shipped by parcel carrier. For exceptionally large orders or for certain large products, we use over-the-road, common carrier trucks. Some orders can be delivered direcly from a store using Roadie. For more details and information, view our Terms and Conditions.
    Yes. If you’re a registered user, you can access your online account to check your order status and updates. Or without logging in, you can go to the order status page and use your order number and the last name or the phone number on the order to view the order status. Once the order has been shipped, you can use the tracking number provided from your shipping confirmation e-mail or the order status page, and go to the carrier's website to continue tracking the shipment. Shipment tracking is available on carrier's website once your product is received by the carrier, usually one day delay from when you receive the shipping confirmation e-mail.
    Very large products and products that weigh more than 100 lb. cannot be shipped to customers by the same method that is used for smaller products; an alternate delivery method, over-the-road common carrier truck (LTL), must be used. If you place an order on TractorSupply.com and it qualifies for delivery via over-the-road common carrier truck, you will be contacted by a Customer Solutions team member to confirm this ship type with you and schedule a delivery time and date. A signature will be required at the time of the delivery. Allow an additional 4-7 business days for delivery. For more information, please refer to our Terms and Conditions.
    Very large products and products that weigh more than 100 lb. cannot be shipped to customers by the same method that is used for smaller products; an alternate delivery method, over-the-road common carrier truck (LTL), must be used. If you place an order on TractorSupply.com and it qualifies for delivery via over-the-road common carrier truck, you will be contacted by a Customer Solutions team member to confirm this ship type with you and schedule a delivery time and date. . A signature will be required at the time of the delivery. Allow an additional 4-7 business days for delivery. For more information, please refer to our Terms and Conditions.

    Tractor Supply Company Return Policy

    Not satisfied with your purchase and need to return it? No problem! Our ultimate goal is to make your return experience as quick and easy as possible. Your satisfaction is guaranteed, and we are committed to doing whatever it takes to ensure you enjoy your purchase and your experience with Tractor Supply Company. Shopping and returning is easy with Tractor Supply. Most online purchases can be initiated online. If it's more convenient for you, bring your return back to the store.

    Whether you made your purchase in a Tractor Supply store or online, if you're not completely satisfied with any item you purchased from Tractor Supply, return it to us with proof of purchase within 30 days from the purchase date to exchange or return an item at its original purchase price. All returns require a proof of purchase or are subject to refund verification system approval.

    For store purchases, the cash register receipt or any transactions attached to a customer’s neighbors club account serves as a proof of purchase for items bought at your local Tractor Supply store.
    Store returns without proof of purchase or after 30 days from purchase date require refund verification system approval. Approved returns without a receipt require a valid State or Federal ID. If approved, the item will be returned for the current item price and any refund will be issued in the form of a gift card. Approved returns with a receipt after 30 days from purchase date will be refunded as described in the Refunds section.

    Refunds for items returned to your local Tractor Supply store are made by crediting the original method of payment if proof of purchase is provided; in some cases exceptions apply and a gift card or Check** will be issued. Click here for more information.
    You can initiate your return online or bring it into any Tractor Supply Store.

    In store:

    • Take your purchase back to any Tractor Supply store for an immediate refund or exchange it for something else within 30 days of your original purchase.
    • Please bring your order confirmation and valid I.D. to accurately refund your original purchase price.
    Online:

    Online Returns are easy! Simply click on the Orders Status button on the top of the site.

    If you're a registered user, log in, go the "order history" page, and click the "ReturnsFAQ" button next to the order that contains the items you want to return.

    Not a registered user? Enter your order details on the order lookup page, and then click on the "ReturnsFAQ" button to initiate the ReturnsFAQ process.

    Once you've clicked "Returns" within the order that contains the items you would like to return, select the item(s) you would like to return.

    Be sure to select the item, quantity, reason for return, and provide any additional comments.

    Next, simply choose whether you would like to bring your return into a store or if you would like to ship your return back and click "Submit".

    If you are shipping your item:

    • Parcel: Please print off the return label and drop off your item at any UPS location.
    • Truck Delivery: You will be contacted by delivery company to arrange pickup.
    You can refer to your order details page to monitor the status of your return.

    If you are bringing the returned item to the store: Great! We can't wait to see you!

    • Take your purchase back to any Tractor Supply store for an immediate refund or exchange it for something else within 30 days of your original purchase.
    • Please bring your order confirmation and valid I.D. to accurately refund your original purchase price.
    Each live good may have unique return instructions. Please refer to your email communication or the product page for specific details.
    Before accepting delivery, inspect the merchandise for any damage. If your item arrives damaged and you do not want it, please refuse delivery and notate damage on the delivery receipt. In the event your purchase is damaged, contact Customer Support at 877-718-6750.
    Please visit your local Tractor Supply Store to return gift purchases. Refunds for gift purchases will be issued in the form of a Tractor Supply gift card when returned to store.
    If you would like to make an exchange please come visit us in any one of our Tractor Supply stores.
    In store Returns will be processed immediately and the time it takes for the credit to show is dependent on your bank's processing time.

    If you're shipping your return back please allow 48 hours processing time upon receipt of your return.
    • The originally purchased item(s) must be returned to receive a refund. TSC will not provide compensation for unexpected or ineligible items. Incorrect/mistaken items returned will be discarded.
    • Shipping Restrictions - Items that have shipping restrictions can only be returned in store. This may include batteries, oil, etc.
    • PayPal - Any orders using PayPal and returned online will be refunded to the PayPal account.
    • Gift Cards - If a gift card(s) was used as the form of payment an e-Gift card will be issued to the purchaser or a gift card will be issued in store.
    • Live Goods - Each live good may have unique return instructions. Please refer to your email communication or the product page for specific details.
    • Toro White Glove Delivery - Shipping charges will not be refunded upon return of White Glove Delivered zero turn tractors in store or online.

      Yes, returns are allowed for one or all the items in the promotion. The refund value received after return depends on the item being returned. Each item has a weighted value that will be issued on return. If all items in the promotion are returned, you will receive the full value you were originally charged in your refund. This also applies in the event of cancellations.

    • Example: Buy One Get One Free: If the first qualifying item is $80 and second is $20, the first item will be discounted by $16 and the second by $4, for a total discount of $20. If either is returned, the return value will be equal to the original price reduced by its proportional discount.
    • Example: Buy One Get One 50% Off: If the first qualifying item is $80 and second is $20, the first item will be discounted by $8 and the second by $2, for a total discount of $10. If either is returned, the return value will be equal to the original price reduced by its proportional discount.

      If the qualifying item is returned, the refund amount will be reduced by the value of the promotional gift card. Gift cards are non-returnable.

    • Example: Buy an item for $100 and receive a free $10 eGift Card. If the qualifying item is returned, the amount refunded to the customer will be $90.
    Please take your Store Pick Up item return back to the store.
    Ship-to-Store online orders that are unclaimed within 14 days of the order date will be automatically returned and refunded to the original credit card used to place the order. Any portion paid for by Tractor Supply gift card will be refunded via an eGift card.

    Tractor Supply Company Products

    For product details or specifications, please view the Item Information section located on the product’s page.

    For product manuals, please view the More Info section on the product’s page.

    Products FAQ

    We would love to hear from you. Please visit our vendor partners page for instructions and more information.
    Safety Data Sheets (SDS), which are prepared and supplied by manufacturers for OSHA-defined hazardous substances, are available by contacting Verisk 3E at 800-451-8346. For more information, view our Terms and Conditions.
    Yes. TSC offers Gift Cards for purchase online. You can buy a physical gift card in predetermined denominations of $25, $50 and $100, or an eGift Card in any about between $5 and $2000. Click here for more information.
    Not all products that we sell in the stores are relevant to the online consumer experience. Even though our site product assortment continues to grow daily, we are constantly evaluating the "web-worthiness" of all our store products to determine whether they should be sold online or displayed for customer research and information reasons.
    "Showrooming" is a technique used by online retails to offer information to consumers for products for the purpose of research and planning. We showcase some of our most popular products online even though they are not feasible to sell online, because we like to give our customers a comprehensive view of all the items available at our TSC stores.
    Color variations vary based on the model and age of your computer monitor. You can try to adjust your monitor color resolution.
    Yes, a local store team member can do a region search for a specific product. To find the store nearest you, use our Store Locator, which is available on the TractorSupply.com home page in the top right corner or by clicking here. Please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    Ratings and Reviews is a feature of our site that allows consumers who have purchased and experienced products we offer on our site to provide a product rating based on a 5-star classification. Consumers can also comment on their personal experience of the product. Others who are interested in the product can benefit and make a more confident purchase decision based on previously posted ratings and reviews of the product. For more information, read our Terms and Conditions.
    For additional information concerning ratings and reviews, please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750. For more information, read our Terms and Conditions.
    Tractor Supply Company reviews every rating and review. We reserve the right to not post certain product's Ratings and Reviews submissions based on the relevance and types of comments submitted. For more information, read our Terms and Conditions.

    Tractor Supply Company Pricing

    FAQs related to Pricing .

    Because Tractor Supply (and Del's Feed and Farm Supply, affiliated with Tractor Supply Company) collects and remits sales tax as required by United States law, the TractorSupply.com site also collects and remits sales tax as appropriated by state tax laws. For more information, view our Terms and Conditions.
    Tractor Supply Stores will match any competitor’s online or in-store price, Tractorsupply.com prices, or other TSC Store prices on any identical item except the following:
    • Products shipped from or sold by third-party or Marketplace sellers on websites (examples: EBay, Amazon Marketplace)
    • Competitor pricing on used, refurbished or preowned versions of our items
    • Competitor pricing on close-outs or liquidations
    • Competitor subscribe-and-save pricing
    • Competitor bundle offers, instant rebates, mail-in offers, shipping offers, or offers that include or depend upon financing
    • Competitors’ advertising errors
    • Special Orders
    • Clearance items
    • Purchases made more than 30 days prior
    • TSC Services (Power Plus, Delivery, Trailer Rental, Pet Wash)
    The price must be valid at the time of the price match. No rainchecks will be issued, item must be in stock. See a Tractor Supply team member or contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    If your coupon does not seem to be working on tractorsupply.com, please check the following:
    • Did you type in the coupon code exactly as it appears? Be sure to remove any extra spaces before or after the coupon code.
    • Has the coupon expired? Or, is the coupon not yet active? Coupons are valid during the dates specified only.
    • Is the coupon able to be used on tractorsupply.com or is it valid in stores only? To determine this, please read the coupon details carefully.
    • Are you trying to use the coupon on an item which is excluded from coupon use? To determine if you can use a code on the item you are purchasing please review the coupon exclusion language, and/or read the next question below.
    • Are you trying to use multiple coupon or promotion code at the same time? Some coupons or promotion codes are not stackable. To determine this, please read the coupon details carefully.
    • Still have questions? Please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    Online promotions and coupons, except those which explicitly state they are for online-only, are valid in-store and online, during the dates specified. Some promotions or coupons are valid ONLY on tractorsupply.com while others are valid on tractorsupply.com and in TSC stores. Please read the promotion or coupon details carefully for terms of use. Limit one coupon and transaction per person. Not valid with any other coupons, discounts, volume discounts or special orders. Do not apply to past purchases, tax, shipping, or Online Parts Store. Offers do not include Gift Cards, Power Plus Warranties, Generac, Lucchese, Justin, Justin Original Work (JOW), Nocona, Tony Lama, Chippewa, Ariat, Jonsered, Bad Boy, Cub Cadet, Wholesome, Sportmix, Natural Balance, Taste of the Wild, Earthborn Holistic, Ruffwear, PetSafe, or SportDog products. Enter promo code in shopping cart to receive discount for online purchases. Other exclusions may apply to any promotion or coupon. See coupon for details.

    Tractor Supply Company Special Offers & Coupons

    FAQs related to Special Offers & Coupons .

    You may register online and, as part of your TSC online account information, opt-in to receive promotions and updates.
    You may use the 'unsubscribe' link at the bottom of any e-mail correspondence that you receive from Tractor Supply or contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    The best way to assure you receive the latest coupons and special offers from Tractor Supply is to register with us and opt in to receive discounts and mailings from us through your account. Please may also contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    Internet or online-only promotions are designed specifically for our online sales channel. Promotions intended for use in the stores will be labeled as "in-store only" or "online and in-store." For more information, view our Terms and Conditions.
    Call the Customer Solutions Center at 1-877-718-6750 for assistance.
    Products that Tractor Supply sells at an extremely competitive rate are excluded from most promotional discounts because, in most cases, the discount will make the product sell for less or equal to what Tractor Supply paid for the product.

    Tractor Supply Company Billing & Payment

    FAQs related to Billing and Payment .

    Visit our TSC credit card page and fill out an application. If approved, your account number will be provided so you can print a temporary card and begin shopping immediately. Instant approval may sometimes be delayed if further information is needed to complete your application process.
    We accept all major credit cards, PayPal, the TSC Personal Credit Card, TSC Business Credit Card, TSC Gift Cards online and Neighbor's Club Rewards.
    We accept cash, all major credit cards, TSC personal credit cards, TSC business credit cards, TSC gift cards, Neighbor's Club Rewards and bank checks.
    Click here to check your gift card balance or call our Gift Card Hot Line at 1-888-529-4804. Please have your gift card number and PIN available.
    Credit and debit cards are charged for the total of your order once the item ships. The total or the order funds are reserved as a pre-authorization when the order is placed and is removed if the order is canceled. Gift cards are debited as soon as the order is submitted.
    On orders paid with a credit or debit card, a payment pre-authorization is applied as soon as the order is submitted to reserve the total of your order while it is being processed. Once the order has actually shipped, the pre-authorized payment is eliminated and replaced with the actual 'charge' for the order.
    If, for any reason, the order does not ship or there is a problem with the product, the payment pre-authorization will generally disappear from your account after 3-5 business days, based on your banking institution's policy.
    You can place a tax-exempt order online by adding your tax-exempt accounts in your TSC account profile. See our Tax Exempt FAQs for more details.

    Tractor Supply Company Tax-Exemption

    FAQs related to Tax-Exemption.

    Tax-Exempt business owners and authorized employees can apply to use their businesses tax-exempt status at TractorSupply.com. Using a quick online registration process a business owner can apply and use their tax-exempt status immediately.

    1. Log in to or create a “TSC Account” at TractorSupply.com.
    2. Once logged in, click on “My Account” located at the top right-hand corner of the page below the shopping cart. Then click “My Profile” from the drop-down menu.
    3. Click “View” next to “Tax Exemptions” within “Payment” box to manage tax exemptions.
    4. Click on the “Add Tax Exemption” button. You will be asked to provide some basic information before being directed to a third-party site to complete your registration..
    5. You may also login, create account and manage tax exemptions from the payment page during checkout.
    6. Once your registration is completed, it is submitted for review. You will be able to make eligible tax exempt purchases at tractorsupply.com while registration is pending and after approval. If your registration is deemed to be invalid, you will receive an email providing the reason for rejection and a link that will allow you to resubmit with the correct information. You can view the status of your submission under the Tax Exemption portion of your profile by following steps 1-3 above.
    Once you complete your registration, you can use your tax-exempt status to make qualifying purchases immediately.
    It is very simple! Put all the items you wish to purchase in your cart at TractorSupply.com. During the checkout process click the “Select Tax Exemption” button to select the registered tax-exempt business this purchase applies to. Once you continue through the checkout process TractorSupply.com will calculate the appropriate taxes based on your exemption type and state and federal tax laws. TractorSupply.com will indicate in your shopping cart which items qualify for your tax-exemption.
    Yes, you can register your tax-exempt status(s) for multiple businesses under one TractorSupply.com account.
    Yes, they can register on TractorSupply.com and register a tax-exempt status in which they are authorized to use. However, a physical card must be used to place the order. Purchase Orders are not accepted as payment for online orders.
    All authorized buyers must create their own TractorSupply.com account and register the business’s tax exemption online. Each authorized buyer must also have their own TSC Business Account Card to place an order. If they do not have a card, you must request one for them from Citibank.
    Please attempt to submit using a different browser (Firefox, Google Chrome, etc.). If the issue persists, please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    • We cannot apply tax exemption to Buy Online Pickup in Store orders once they have been placed. However, the Store can assist with adding your tax exemption at pickup.
    • For orders that are being shipped, we can only apply tax exemptions to orders within an hour of order submission. Once the order has been processed, please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750. for assistance.
    You can reach out to your local government agency for a list.
    You will receive an email explaining why your tax exemption certificate was rejected, along with contact information. If you have any additional questions, please email ExemptCertificate@TractorSupply.com.

    Power Plus Frequently Asked Questions

    Power Plus is a protection plan that you can add to your purchase of many eligible products like riding mowers, power tools, and generators. Power Plus covers many products that are mechanical, run on batteries/electricity, or are powered by fuel. Power Plus provides extended protection for up to 2 years after the manufacturer’s warranty expires, plus valuable day one benefits. If your covered product fails, we’ll fix it, replace it, or reimburse you for it!
    Yes! You can make these selections on the product page or during checkout for select items.
    You will receive an email with all your warranty details. This will be sent after your product has been shipped. This information should be kept for your records.
    It's good to keep your receipts, but if you lose it, we can look it up for you.
    For any questions or to file a claim, call 1-866-765-2687. A representative is available 24 hours a day, 7 days a week.

    Tractor Supply Company Live Animal Help

    For all your Chick Care needs & questions, learn more here

    For more information on Bees & Bee Keeping, learn more here

    Access your TSC Business Credit Card Accounts here

    Need more help with your TSC Personal Credit Card account? Give us a call: 1-(800)-559-8232

    Check your Gift Card balance here

    Learn more about our Gift Cards here

    Purchase a Gift Card here

    Purchase an E-Gift Card here

    Need more assistance? Call our Gift Card Hot Line at 1-888-529-4804 or visit your local Tractor Supply store. Please have your Gift Card number and PIN available.

    Tractor Supply App

    FAQs related to the Tractor Supply App.

    The new Tractor Supply App makes our store’s experience more enjoyable and easier for both team members and customers.
    Yes. The functionality of the free Tractor Supply iPhone App allows users to make your curbside pickup easier. When your curbside order is ready, we’ll guide you through the pickup process with easy-to follow instructions sent straight through your device. You can log into and manage your Neighbor’s Club and TSC Personal Credit Card info. Neighbors’ Club members will have a bar code to scan their account number at checkout to identify the customer. You will receive notifications that help you stay up to date on our latest sales and order status.
    Yes. The functionality of the free Tractor Supply Android App allows users to make your curbside pickup easier. When your curbside order is ready, we’ll guide you through the pickup process with easy-to follow instructions sent straight through your device. You can log into and manage your Neighbor’s Club and TSC Personal Credit Card info. Neighbors’ Club members will have a bar code to scan their account number at checkout to identify the customer. You will receive notifications that help you stay up to date on our latest sales and order status.
    Yes! New features and capabilities will be added throughout the next few months. Stay tuned for exciting updates coming your way!

    TSC Website

    FAQs related to TSC Web site.

    An ERROR message can be caused by many reasons. For help or assistance in placing an order, please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    Site delays or slowness can have many causes. For help or assistance in placing an order, please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    The Tractor Supply website can be viewed best by using the most up to date versions of Chrome, IE, Firefox or Safari. Please visit the information section of your particular browser to update to the most recent versions.
    No, the site is fully functional even with pop-up blocker enabled.
    If you find any issues on the site, please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    To increase the font size, follow the following instructions based on your browser: Internet Explorer - in the upper browser click View >> Text Size and then select the desired font size. Firefox - in the upper browser click View >> Text Size and then select the desired font size. Chrome - Settings in the upper right.

    Your Online Account

    FAQs related to Your Online Account

    You can help keep your online account secure by protecting your password. Choose a minimum of eight characters for your password, including a combination of uppercase letters, lowercase letters, and numbers. Never share your password with anyone else. Although it is not required, you should also change your password on a regular basis.
    Registered users who are logged in can click here to make changes to their profile. You may also contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    Tractor Supply Company protects the personal information provided to us by our customers. Our Privacy and Security Policy informs you how we collect, use, disclose and otherwise manage the personal information you provide to us at any of our stores, our call centers, our website and other sites that may be established by Tractor Supply.

    Store information

    FAQs related to Stores.

    No. Tractor Supply Company is the largest operator of retail farm and ranch stores in the United States. The company is focused on supplying the lifestyle needs of recreational farmers and ranchers. For more information visit our Investor Relations page.
    Del's Feed and Farm Store is owned and operated by Tractor Supply Company.
    You can access Life Out Here content online by clicking here.
    Tractor Supply Company is the largest operator of retail farm and ranch stores in the United States, focused on supplying the lifestyle needs of recreational farmers and ranchers. For more information visit our Investor Relations page.
    Use our store locator, located in the upper right hand corner of our site, by specifying either your zip code or your city and state combination.
    To readily access our most updated list of new store openings, please contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.
    Standard Customer Solutions Center hours are Monday - Saturday, 7am - 9pm CST and Sunday 8am - 7pm CST. However, hours are extended during the holiday season. The Customer Solution Center is closed Easter Sunday and Christmas Day.
    Standard Customer Solutions Center hours are Monday - Saturday, 7am - 9pm CST and Sunday, 8am - 7pm CST. However, hours are extended during the holiday season. The Customer Solution Center is closed Easter Sunday and Christmas Day.
    We are located in Brentwood, Tennessee about 10 miles south of Nashville. Our address is Tractor Supply Company, 5401 Virginia Way, Brentwood, TN, 37027.
    Click here to review the Tractor Supply Company Vendor Requirements Manual (VRM).
    Yes, a local store team member can do a region search for a specific product or you can contact the Customer Solutions Center via "Contact Us" form or call us at 1-877-718-6750.

    Klarna is a leading payment provider that lets you get what you love and pay when you like. To use Klarna to pay for your purchase, choose Klarna at checkout. After signing in, you’ll be able to choose to Pay in 4 interest-free payments or Pay Now.

    Split your purchase into 4 equal payments. The first payment is collected at check out. The remaining 4 payments are collected every 2 weeks. You spread the cost over 6 weeks, with no interest or fees if you pay on time.

    To use Klarna at a Tractor Supply store:

    • Log in to the Klarna app and tap Pay in-store from your home screen
    • Select Tractor Supply as the store you want to shop at
    • Follow the prompts to create a digital card
    • Add the card to your digital wallet (Apple or Google wallet)
    • Set the digital card as your default card and complete your purchase

    Your shopping bag of eligible items must be between $1 - $1,000. There is a minimum order amount of $35 for to use Klarna’s Pay in 4 but Pay Now is available for orders as small as $1.

    If you need to return part or all of your order, simply follow our return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “Report a return”, and Klarna will pause your statement.

    As soon as we process your return, Klarna will send an adjusted statement and payment schedule. With a full return, Klarna will refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

    Yes. If you want to pay your next payment or full balance of a payment plan early, simply log into the Klarna app, go to the “Orders” page, and select “Payment Options.”

    Klarna will automatically attempt to collect payments according to the option/payment method you entered at checkout. You can find out when your payments will be collected in the email that you received at the time of purchase or by logging into your Klarna account. If you need extra time to make a payment, simply log into the Klarna app, go to the “Orders” page, and select “Payment Options,” then “Extend due date.”

    If your automatic payment fails, Klarna will try again 1-2 times to collect the payment. If these attempts also fail, you may be charged a late fee, and any unpaid amount will be added to the next planned payment. Your credit score will not be impacted by using Klarna’s payment products even if you have failed to pay on time.

    When you choose to Pay in 4, Klarna may perform a soft credit check only. This type of check will not impact your credit score or show up as a hard inquiry on your credit report.

    Depending on your chosen payment method, you may receive a pending charge for part or all of your purchase amount. Then when your order is shipped, your payment plan will start. Klarna will send notifications about any upcoming payments and to confirm when payments have been processed.

    To sign up, you will need:

    1. A US-issued debit or credit card
    2. To be 18 years of age or over
    3. An SMS-capable phone number
    4. A US residential address

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    Customer Solutions Hours of Operation Monday - Saturday 7am-9pm CST Sunday 8am-7pm CST Closed Easter Sunday and Christmas Day

    Phone Number: 877-718-6750

    Mailing Address Tractor Supply Company Attn: Customer Solutions Center 5401 Virginia Way Brentwood, TN 37027