Thanks for taking the time to provide your review. We will be more than happy to forward your comments on. If you still need assistance to open the dispenser, please us the following steps to load the Post-it(R) Pop-Up 3 x 3 Note Dispenser DS330: 1) In order to remove the lid from the dispenser, place your thumb on two of the posts in the corners and press down. At the same time, curl your fingers under the edges of the lid and pull up. It can be difficult to remove the first time, because of the manufacturing process, but it will get easier with each lid removal. 2) Place one pad of Post-It(R) Pop-Up Notes in the dispenser. Make sure you are using Post-It(R) Pop-Up Notes and not the standard Post-It(R) Notes, as the standard notes do not have the alternating adhesive format and will not pop-up properly. *Please note that we recommend that you use one pad at a time. 3) As you place the lid back onto your dispenser, feed the top sheet from the pad through the slot on the lid. Press down on the lid until you hear a click. If you still need further assistance, please feel free to contact our team at 1-800-395-1223 Mon--Fri 8:00-4:30 Ct and provide case 31508705.

Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments for consideration. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-395-1223 Mon-Fri 8am-4:30pm CT.