A: Howdy neighbor! Yes, if a fire stays below the tested 1,200°F mark, the insulation inside your Cannon safe will naturally take longer to heat up, giving your items extra protection time. However, you should not rely on this assumption to safely protect heat-sensitive items, as fire ratings are strictly calculated based on specific physics thresholds.

A: Yes, this safe includes an electronic lock with a backup key for quick and secure access. The physical keyhole is hidden behind the digital keypad housing, allowing you to open the door manually if needed.

A: Hello, unfortunately no, the door cannot be switched sides.

A: Hello, please use this link to get the Owners Manual. https://cdn.shopify.com/s/files/1/0750/7610/8480/files/Lock_Type_H2_User_Manual.pdf?v=1775168540

A: You can initiate your return online or bring it into any Tractor Supply Store. In store: Take your purchase back to any Tractor Supply store for an immediate refund or exchange it for something else within 30 days of your original purchase. Please bring your order confirmation and valid I.D. to accurately refund your original purchase price. Online: Online Returns are easy! Simply click on the Orders Status button on the top of the site. If you're a registered user, log in, go the "order history" page, and click the "ReturnsFAQ" button next to the order that contains the items you want to return. Not a registered user? Enter your order details on the order lookup page, and then click on the "ReturnsFAQ" button to initiate the ReturnsFAQ process. Once you've clicked "Returns" within the order that contains the items you would like to return, select the item(s) you would like to return. Be sure to select the item, quantity, reason for return, and provide any additional comments. Next, simply choose whether you would like to bring your return into a store or if you would like to ship your return back and click "Submit". If you are shipping your item: Parcel: Please print off the return label and drop off your item at any UPS location. Truck Delivery: You will be contacted by delivery company to arrange pickup. You can refer to your order details page to monitor the status of your return. If you are bringing the returned item to the store: Great! We can't wait to see you! Take your purchase back to any Tractor Supply store for an immediate refund or exchange it for something else within 30 days of your original purchase. Please bring your order confirmation and valid I.D. to accurately refund your original purchase price.

A: Hello, this safe can be opened with code or back up key.

A: Hello, deliveries are curve side deliveries, but you can ask your local tractor supply store for assistance.

A: Howdy neighbor! The keyed access to the backup lock on your Cannon 24-gun safe is located directly behind the electronic digital keypad housing. To reveal the hidden keyhole, you just need to gently slide the plastic faceplate upward or pop it off, taking care not to snap the thin wires underneath. This exposes the physical mechanical lock where you can insert your emergency skeleton key to open the door manually.

A: Hello John, The lock in the 24 gun safe is not UL rated.

A: Howdy neighbor! The Cannon 24-Gun, 30-minute Fire-Resistant Safe is designed for heat protection and security, but it is not waterproof or water-resistant.