GroundWork 5/8 in. x 400 ft. Hose Reel Cart

GIven that the design will require at a minimum replacing o rings in the brass coupling frequently one would think that it would be designed for easy replacement which it isn't. Very disappointed. I see many comments expressing the same thing. Can't recommend unless you only want it for a year or 2.

Leaks heavily after at the brass junction (bearing seal) after just one week in an area that is not repairable. Never got the chance to actually roll hoses up with it. Poor design of where the hose attaches. It angles sharply downward making it difficult to attach hose. Already threw the box out, otherwise I'd return it.

When you wind the barrel one way, it screws in and if you spin it the other way, the barrel falls off. Awful design flaw that TSC won’t issue a refund for. Gotta weld it.

I bought this hose reel three years ago. The first year it was great, and helped me keep 200 feet of hose together in one place and yet be portable for use all around my property. The second year I noticed a small leak from the aluminum water inlet. This year the reel has gone from a hose reel to a high volume water sprinkler. After taking the water inlet apart I saw the O-rings were worn flat. No big deal as these parts are meant to be replaced as routine maintenance. HOWEVER, when looking through the bore of this part I can see the aluminum that the O-rings contact is very pitted and probably not salvageable. Using aluminum for this part is a design flaw. It should have been made of brass like the part holding the O-rings. I tried to attach photos of these parts, but the website was not allowing it. I called customer support and they are sending me a new assembly. Since the part is unusable after three years, the longevity for this hose reel is the same as the much cheaper plastic hose reels. If you are not handy and don't have the ability to do repairs on this item, save yourself over $100 and buy a plastic one that you can throw in the trash after three years.