Nothing but problems. Error codes, have to wait for faulty parts. Not even 30 days old.

I bought this stove 11 days ago, and it has broken down twice since then, two different issues. The first is a design problem, where the high temp cutoff shuts the stove down after about 2 hours on high heat. I removed the left side panel to allow for better ventilation inside the machine, and it worked fine, until problem 2, and few days later. It blew a fuse. I replaced it (after finding a YouTube video because the manual is useless), put in another fuse and the combustion blower motor started smoking. Dead again. Got in touch with tech support, supplied them with description of the problem and sent requested pictures, they never called me back. Called the next day, and they told me, sure enough, the blower motor was bad, and they would send a new one. Delaying the delivery by one day. If not for all this, it's a pretty good machine. Here are some pros and cons. PROS 1. You can start and control it from anywhere. Self-starting, no starter fluid needed. Excellent cell phone app. Can control multiple parameters. 2. Holds 3 bags of pellets. 3. Puts out a lot of heat. 4. Very quiet high velocity blower. CONS 1. Reliability. 2. No ash bin. You have to vacuum it out once a day, and partially disassemble it once a week to clean out the baffles. Kind of a pain. 3. Poor documentation. The manual was useless in finding the fuse. It doesn't tell you there is an automatic screen lock, so you think the screen is broke until you figure it out (if you ever do). They refer to the high temp switch by 3 different names in 3 different places in the manual, and don't even show it on the exploded view. So all in all, a good idea, poorly executed.

I have had several pellet stove this one is the worst. Performance stinks have to clean out all the time. Won't even burn one day with out having to clean the pot. Call company for help with setting. They said just play with the setting till you get a better burn. I did nothing helped. I have always been able to leave my stove cleaning to a week at least. Very disappointed.

The hopper does not hold 130 ib it holds 80lb. I also do not feel as though it heats the sq foot it says but I live in a trailer so that I am not sure on. I do like the app and the temp control it has.

I’ve had this stove since 12/12/24 and it decided to break right before an up coming storm. I was told I had 90 days to return this item. Weird that everyone is having problems within a year. I clean this daily and it’s broke?. I guess tractor supply doesn’t care about their customers. Not happy

This stove has been amazing with no troubles for a year.. had issue with it and customer service was amazing help.. parts on the way to fix it

Well it seems to be the same issue as everyone else here “circuit board failure” which is a pretty costly part for a year old stove. I guess it’s time for a class action, and go with a different company that makes quality products.

I have had this stove for 90 days and the exhaust fan bearing died. They did send me a new one but when I went to take the wing nuts off they broke off inside the stove. They sent me more parts but for this much issue with a brand new stuff I'll stick to the king brand stoves from now on

Had for less then a year and the blower motor broke. Been waiting on a part for 2 months and no response as to when it will come in. Absolute junk. Spend the money and get a better product

I really want to love this stove because it is efficient on pellets, quiet, and makes great heat. But it's broken twice and I am done.

The stove is very large and beautiful looking and has a very large capacity hopper. Can fit 3 bags of pellets. I like that it has wifi with app to control and monitor settings remotely. I live in the Northeast and can get pretty cold here so I've been playing around with the blower settings but it seems very efficient in heating my very large 400 sq ft living room and lower level of the whole house...just need to find a good way to move air to the rest of the house as there's a long hallway connecting to the other living areas as it's rated for up to 3000 sq ft. Maybe I should've gone with a couple smaller units dispersed but I definitely love this unit and for the value cannot go wrong. Probably averaging about 2 bags of pellets a day and it runs 24/7 keeping the temp around 80 on the P2 manufacturer setting for blower/pellet feeding. It's in a corner and I built a 10" raised base underneath, so the added height on top of the 36" unit does make for harder maneuverability to load the bags into the hopper so I would've done that differently. Very happy with the purchase!

Had it for two weeks and already started having issues with it door seal sucks so it’s always shutting off because of it’s safety features would not recommend

I've had the stove for 3 weeks now and it was working fine until this week. The auger feed stopped working out of nowhere. I've trouble shot it to verify the auger motor is operational via a bench test and the screws on the motor shaft are secure and in place. I've cleared the feeding tube and filled the hopper several times trying to get it to operate.

It’s nice while it works. It heats and burns well. That’s where the nice stops. My touch screen has always been wonky. It acts like someone touches it every now and then when nobody is near it. I had to go into the factory settings and turn the beep off. Mine worked for a couple of months last year and 2 months this year and yesterday the combustion blower quit and started smoking. Today I tested it and it still worked. The motor is as cheap as they could get. TSC wants $350 for the same junk replacement. I found a better part for 1/4 of the price. Plus I got lucky that mine didn’t fail to a direct short like others in these reviews, so it didn’t blow out my control board. This is something the could have easily prevented from the factory with 25 cents in parts. A fuse on the hot wire to the motor and an MOV across the motor terminals would save the controller. So I’m replacing the fan with a much better part and protecting the rest of the system the right way. The way they should have. They couldn’t even be bothered to label the wires correctly. This thing is an engineering joke. Don’t buy this unless you want a $1400 boat anchor in a couple of months.

Our stove lasted 3 months before the circuit board died. We tried to find an equivalent but there were none available. We took it back and got our money back. We loved it until it died but we will not get another Grand Teton stove.

Absolutely junk. Had a brand new pellet stove for 2 months. Wiring to exhaust fan caught on fire. Called customer support and got called a liar. He claimed he could send parts to me within a couple weeks. When I informed him it was 15 degrees outside and needed the heat, I was told. "I can't control the weather" thankfully, tractor supply went good on it and got me a different brand. Thank you Tractor Supply. Grand Teton is JUNK

Best pellet stove with the ability to control remotely. Large hopper for longer burning time. Well worth the money!

Lots of maintenance but awesome set up

Only have had the stove two months through a code had an electric smell switchboard wouldn’t turn on blue seven fuses got it to turn back on was throwing a different code and now we’re sitting here cold and can’t get a hold of anybody

Great addition to my shop, easy installation and set up!

We installed this, with professional installer, on a Thursday, by the following Monday it was completely dead. It turns out it blew an internal fuse. The fuse is located on the back below the power jack. So, you have to disconnect the vent lines, pull it away from the wall, and replace the fuse. It did come with a spare fuse that, once replaced, brought it back to life until we turned it on again, at which point it immediately blew the fuse again. Not the experience one would expect from a 4-day old pellet stove. There was another one available in our area at a different store, but Tractor Supply Co was unwilling to replace it with that one due to that store being 4 mile outside of their delivery area, and they refused to send it to the other store within that range. Customer service was not helpful or willing to take any reasonable effort to resolve the issue. Hence, the unit was returned, and our company and I will never purchase anything from Tractor Supply Co again. The product turned out to be a complete waste of money, and the customer service made little effort to provide assistance. Sorry to say, I would not recommend this unit nor Tractor Supply Co. We were seeking a warranty replacement, not a refund, and it was an overall unfortunate experience. Update for customer awareness. TSC retrieved the bad unit and sent me an email on November 10th stating that my return was complete. However, it is over a month later and the refund has yet to be issued. I have spoken to their support multiple time and keep getting the same runaround that they are contacting the IT department to see what is going on. I have heard this at least 5 times now. They provided an open case number and a reference number weeks ago, and still TSC refuses to issue the refund. I'm also curious why they would keep talking to IT versus accounting or accounts payable. Their lack of honoring their refund commitment has caused ongoing cashflow issues with our business this was purchased for, but I have yet to encounter any support to resolve this. So, I would suggest the buyer beware of this pellet stove AND Tractor Supply Company. Neither seems to care about having any integrity in their products or customer care, and I am providing this feedback, so no other customer has to experience this complete lack of follow through and professionalism.

Pellet-Stove it’s Awsome

Just got it put in today. So far so good. Keeping my whole 2 story house nice and warm. Will hold 3 bags of pellets so hopefully won’t have to refill for a few days.

Thing heats my 3300sq ft house no problem had it for a little under a year… went to a friend’s house it was running came home it was not and no power to unit figured that out fuze in power supply; then i flipped the switch powerd on and heard a pop from the control board side… this is my only heat source its winter in PA and this thing dies in less than a year; i want my money back this is a rip off

These stoves are not the greatest although they do heat good, but they constantly throw codes and beep a lot I’ve had this one 2 years and I’ve already had to replace 90% of the electronic components so far, and in the process of doing it again. Customer service is helpful as long as you have 2-4 hours to sit on hold to get someone. If I ever get another it won’t be a Grand Teton….

For the first year this run flawlessly I know when I bought it it had the motherboard replaced. The only problem I ever had was the pot melting and disfiguring told him and they sent me a new one with no problem. Now it seems like this year everything is going wrong you replace one thing and another thing goes wrong the quality is not that great but the features are would be hesitant to buy another one.

The pellet stove was easiy installed with 2 people doing it. The instructions were out of order, but reading through the instructions first before trying to do any installations, was helpful. Took a full day to get the stove set up and properly installed. Keeps the house nice and warm. The hopper holds 130 lbs of pellets. That about 3 1/4 bags of pellets. Definitely would recommend this stove if you have an open floor plan with 4 or 5 rooms on the same floor and it is approximately 2500 sq ft.

Excellent stove like being able to monitor it with a app and get notifications if anything happens heats my place with no issues at all will buy another one soon

Easy set up, easy start up, easy to operate, and provides the heat we need in our space.

I bought 2 of these pellets stoves both lasted a winter each before burning out motherboards. I don't recommend this stove to anyone