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Buy Online Pick Up in Store Now available - Tractor Supply Co.
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    Buy Online Pick Up In Store - Tractor Supply Co.

    Buy Online, Pick Up In Store

    Buy Online Pick Up in Store allows you to buy items online, wait for your confirmation email and then conveniently pick them up in a Tractor Supply store. You avoid shipping and online delivery charges for items designated as “free in store pickup” on the website.

    Buy Online Pick Up In Store – Frequently Asked Questions

    What is Buy Online / Pick Up In Store?
    What is the difference between Buy Online Pick Up In Store and Free UPS Ship To Store?
    Is Buy Online Pick Up in Store available in my area?
    Who can pick up the order?
    What do I need to bring at time of pick up?
    Will my vehicle be large enough to transport my item?
    What products are eligible to pick up in the store?
    Can I pick up some items at the store and have some items shipped to my home?
    How will I know when my item(s) are ready for pick up in the store?
    Where do I pick up my items in the store?
    How long do I have to pick up my order at the store?
    How do I change or cancel my order?
    How do I return my Store Pick Up items?

    Buy Online Pick Up in Store allows you to buy items online and then conveniently pick them up in a Tractor Supply store. You avoid shipping and online delivery charges for items designated as “free in store Pick Up” on the website.

    This program is slightly different than our “ship to store” option in which items are shipped to a specified store location for pick up and in the case of these orders shipping charges will apply for all “truck delivery” items.

    These are the steps for “Buy Online Pick Up In Store”

    • While shopping online, select “Free In Store Pick Up” for eligible item/s
    • Select the store where you would like to pick up your item/s
    • Place your order and wait to receive a "Ready for Customer Pick Up” e-mail. This is a separate e-mail from your order confirmation and is the indication that the order is actually ready for pick up.
    • Bring your driver’s license or a government-issued ID, “ready for Pick Up email” and order number to the store. Look for the Store Pick Up location, usually at our “Customer Service” desk in the middle of the store or ask an associate for assistance.
    • We'll hold your items at the store for 5 days. If you don't make it in by then, we'll cancel the order and you will not be charged for the item(s).

    Is Buy Online Pick Up in Store available in my area?

    Buy Online Pick Up In Store is available in all stores. Look for the “Free in store pick up” option on the product page. top

    Who can pick up the order?

    You can pick up your order yourself or you can designate another person to pick up your order by selecting an alternate person to pick up the order by clicking “Choose another person” during checkout. top

    What do I need to bring at time of pick up?

    The designated pick up person needs to bring a driver’s license or a government issued ID, and to help expedite the Pick Up please bring the “ready for pick up” email. 

    Please note some items may have age restrictions.  Please ensure your designated Pick Up person is old enough to pick up these items that have age restrictions. top

    Will my vehicle be large enough to transport my item?

    This will depend on the item you are ordering, but please make sure your vehicle is large enough to fit your purchase for transport.  Don’t forget to bring tie-downs or bungie cords to secure your larger items!

    For your safety Tractor Supply Company is happy to load your merchandise; however you are responsible for securing your loaded product.  As with your smaller items, large or bulk items will still require you to go into the store. top

    What products are eligible to pick up in the store?

    Look for “Free In-Store Pick Up” on the product pages for items that are available to be bought online and picked up in the store.

    If the item is not available to be picked up at the store, check to see if it is eligible to ship to your favorite Tractor Supply store. top

    Can I pick up some items at the store and have some items shipped to my home?

    Yes!  You can add “Buy Online Pick Up in Store” items to your online order and have other items in the same order shipped to your home or shipped to your favorite Tractor Supply store.

    You can even have multiple pick up locations within the same order! top

    How will I know when my item(s) are ready for pick up in the store?

    You will receive an email indicating that your order is ready for pick up once we verify that the item is in sellable condition. You can pick up the item as soon as you receive the email. NOTE: This is a separate e-mail from your order confirmation.

    Once you have received the email letting you know the order is ready to be picked up, you can go to the store anytime during normal store hours.  Please check the store hours on our website. top

    Where do I pick up my items in the store?

    Look for “Buy Online Pick Up Here” signs in the store, or ask a Tractor Supply store team member for assistance. top

    How long do I have to pick up my order at the store?

    We'll hold your items at the store for 5 days. If you don't make it in by then, we'll cancel the order and you will not be charged for the item(s). top

    How do I change or cancel my order?

    To change or cancel a Store Pick Up order, call our Customer Solutions Center at 1-877-718-6750. top

    How do I return my Store Pick Up items?

    Please take your Store Pick Up item return back to the store. top