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NewAir Pure Spring WAT30B BPA-Free Hot and Cold Water Dispenser

SKU # 125628399
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Product Rating is 4.2

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The NewAir Pure Spring WAT30B BPA-Free Hot and Cold Water Dispenser makes it easy to enjoy icy cold and piping hot water in your home or office.

  • Built by a brand you can trust, it provides refreshingly cool water on hot days and reliably hot water for coffee and tea in the morning

Note: This product may require up to 2 additional days for order processing prior to shipping

Specification Description
Power Type: Electric
Material: Stainless Steel
Brand: NewAir
Tank Capacity: 0.8 gal.
Warranty: 1 Year
Product Type: Water Dispensers
Manufacturer Part Number WAT30B
NewAir Pure Spring WAT30B BPA-Free Hot and Cold Water Dispenser is rated 4.3 out of 5 by 12.
Rated 1 out of 5 by from flimsy garbage The piece that penetrates the water bottle opening broke so there is no proper water flow. New Air offers absolutely no customer support for this product. I have tried calling, emailing with their only response being "we don't have this part available."
Date published: 2018-07-02
Rated 4 out of 5 by from NewAir Gives Us New, Pure Water! I would like to thank Ashley in Customer Svc, for her help answering all my questions. She was prompt in responding to my emails and made sure I was taken care of. As far as the product goes, we love it! I like the fact that there is a filtration system right in the middle and it works very well. As far as noise goes, we don't notice anything worth complaining about. The system runs quietly and efficiently. It's simple to clean and never disappoints. I just wish it was easier to fill it without water splashing out all over everything. It took me a while to figure out how much water to add each time because the top and the bottom are different shapes. In the beginning, it wasn't hot enough for our morning tea but that all changed and now it's perfect! Love it! Thanks Ashley and the rest of the NewAir team!
Date published: 2017-09-30
Rated 1 out of 5 by from Water does not Heat and Warm water does not work Approximately five (5) months ago I ordered two (2) NewAir Pure Spring WAT30B BPA Free Hot/Cold Water Dispensers and both already are in the processed of being returned for repairs. The first couple of months using this product was great. Not only was it convenient in a financial way but also a time saver, I avoided runs to the store to buy water and a cup of tea or making my sons "Cup of Noodles" soup was a breeze.... Until BOTH water dispensers stopped heating the water. Not only did the water dispensers stopped heating but also the "Warm" button NEVER worked (I was "ok" with just the COLD and HOT water option, that's why I never called and addressed it ).To add to the disappointment, I called for them to send me a return label (which I have to pay $30.00 for each one) and a box to return the product (like stated in their "4 simple steps for shipping your damaged product to NewAir"), to only receive a reply from customer service representative "Chris" that the video is old and they don't provide boxes anymore. I have to admit, I dislike writing reviews but the poor customer service provided and the fact that both Water Dispensers have to be returned for the SAME issue is something that needs to be addressed. I am returning both products back for repair and if I had the option to return it and get my money back I would. This is something the company/owner of this product should take full responsibility for and provide the best customer service for clients that invest their time, money and trust, and that pay their money with the expectation that the item will work in its full capacity. So, for all people interested in purchasing this product, please think about it twice and if you do please be aware that you might have to return it within a couple of months, pay additional money for the return label, find a box and could deal with insensitive customer service representatives. I will definitely have an update in regards to both items.
Date published: 2017-02-20
Rated 5 out of 5 by from Really pleased with our NewAir Water Dispenser We have it in the kitchen and it is perfect for our grandchildren. The cold water is cold so we drink more water! Overall, we are very pleased with this and would purchase it again. Took a long time to find a dispenser we wanted and felt was a good product. NewAir did not disappoint.
Date published: 2016-08-26
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